Today we are experiencing unprecedented changes in the way we work, perhaps the most significant in the history of mankind. Workers are accustomed to the wealth of features and capabilities of personal devices and rely on their performance wherever they are. In today’s digital world, just “good” performance is no longer enough.
Work is not a place, but a task
Modern workers are quite advanced in terms of technology. Their demands on working conditions have increased markedly over the past three years. That is why it is so important for enterprises to create a comfortable operating environment: in addition to attracting and retaining promising employees, this approach will allow them to achieve significant business success. The bottom line is that everyone strives to conduct business according to their vision, without facing restrictions. Communication and collaboration with colleagues should be as natural and organic as possible. Today, new technologies are not only smoothing the process of integrating employees in new workplaces, but also opening up new opportunities for collaboration. From a place where we go, work has become a task that we carry out. The confidence of people that they can work when and where they want is steadily growing.
The question is, are businesses themselves ready to turn off the beaten path of an eight-hour day in the office to meet the needs and expectations of their employees and the business as a whole? As early as next year, companies will have to find a balance between advanced virtual work capabilities and maintaining a work environment that would allow employees to work from the office. In this process, it is very important to preserve the corporate culture and labor productivity.
Transforming an office into a digital space that meets employee expectations is not an easy task. More conservative businesses have adopted a top-down approach to IT services. As a result, IT investments in enterprise products have resulted in an environment that uses only verified and approved enterprise applications. Of course, this approach has proven to be completely ineffective for workers in modern companies. They know exactly what technology can give them, and they use communication and collaboration tools effectively, even in their personal lives. Today’s IT departments are struggling to cope with the constant stream of requests to develop convenient and personalized solutions, as well as the demands of employees to integrate work and personal devices and applications into a single system.
The inevitable nature of digital transformation and talent transformation continually creates new challenges and, at the same time, opens up tremendous opportunities for companies to achieve optimal results.
Give people the tools to thrive and a miracle will happen: they will succeed.
IT organizations recognize that productivity is directly dependent on the technology they use. They understand that it is extremely important to provide each employee with the IT tools that are fully consistent with their work. Full digitalization of the workspace is only possible by eliminating silos and simplifying operations through an end-to-end, integrated infrastructure from the IT edge to the cloud. According to Dell Technologies Realizing 2030 (“Working in the Future” section), 54% of business leaders believe companies should provide their people with leading edge personal technology solutions and tools *.
This applies to any field of activity: the development of applications, data, services and devices for any needs of the customer up to the organization of collaboration between employees who sit in their offices, work remotely or on the go, as well as simplification of interaction processes while ensuring complete security.
Digital technologies are impossible without the digital thinking of business leaders
Digital transformation is a much deeper process than simply “applying digital technology to drive action across all areas of business.” It involves changing the perception of innovation and technology adoption. We live in an era of change. Industries are being rebuilt, products are changing, lifestyles are changing. At this stage, innovation can be challenging. And this responsibility should fall on the shoulders of business leaders, since they are more responsible for achieving the goals of the organization. This fact is directly related to the optimization of business results. At the core of digital culture is the development of a drive for transformation, which implies the creation of new ways of working on leadership strategies, definitions of roles and processes for interacting with people.
The second step of the digital culture development strategy is to involve all employees in the process of learning and working with new digital tools.
Future Prospects: Plan 10 Years Ahead Now
In 10 years’ time, organizations that have successfully made a digital transition will have an edge over companies struggling with legacy systems, massive amounts of data, and staff reluctance to embrace change. Some companies will innovate faster than others. This could widen the gap between those who are able to benefit from new technologies and those who are not prepared for the future. One thing is clear: the actions organizations are taking today, including upgrading network equipment, incentivizing employees, and deploying next-generation technology infrastructure, will lay the foundation for a digital future and help drive the next wave of technological advancement.
When working remotely, a lot of attention is paid to how to keep employees and business productive? How to ensure access to critical information for everyone remotely and securely? How to return then everything back to normal without loss? These are all security issues. How to avoid the increased load on enterprise resources when working remotely? This is already edge. It is important to apply it correctly in the future. The team can work from anywhere conveniently and safely. Fortunately, we at Dell Technologies have long thought about this and even developed policies for remote workers a few years ago.
Last but not least, how do you get the right talent and resources and put them on the right track?
But from communication with customers, I can definitely highlight a few points.